Manuscribe Research Solutions Privacy Policy
Effective Date: 1st September 2024
Introduction
Manuscribe Research Solutions ("we," "us," or "our") is committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data through our website, www.manuscribe.in (the "Website"), and our educational services (the "Services").
Scope
This Privacy Policy applies to all users of the Website and Services, including students, parents, educators, and other individuals who interact with us. By using the Website and Services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
Personal Data We Collect
We collect the following types of personal data:
1. Contact Information: name, email address, phone number, and postal address.
2. Demographic Information: age, gender, location, and other demographic data.
3. Educational Information: academic records, course enrollment, and other educational data.
4. Payment Information: payment method, payment amount, and payment date.
5. Usage Data: browsing history, search queries, and interactions with the Website and Services.
6. Device Information: device type, operating system, browser type, and IP address.
How We Collect Personal Data
We collect personal data through:
1. Direct Input: when you provide information through forms, surveys, or other interactions with the Website and Services.
2. Cookies and Tracking Technologies: we use cookies, web beacons, and other tracking technologies to collect usage data and device information.
3. Third-Party Services: we may collect personal data from third-party services, such as payment processors and analytics providers.
How We Use Personal Data
We use personal data for the following purposes:
1. Providing Services: to provide and improve the Website and Services.
2. Communication: to communicate with you about the Website and Services.
3. Marketing: to send you promotional emails and offers.
4. Analytics: to analyze usage data and improve the Website and Services.
5. Payment Processing: to process payments and manage subscriptions.
6. Compliance: to comply with legal and regulatory requirements.
Provisions for GDPR, CCPA, CPRA, CalOPPA, and More
We comply with the following data protection regulations:
1. GDPR (General Data Protection Regulation): we implement data protection principles, such as transparency, accountability, and data minimization.
2. CCPA (California Consumer Privacy Act): we provide California residents with the right to opt-out of the sale of their personal data.
3. CPRA (California Privacy Rights Act): we comply with CPRA's requirements for data protection and consumer rights.
4. CalOPPA (California Online Privacy Protection Act): we disclose our data collection and sharing practices.
5. Other Regulations: we comply with other applicable data protection regulations, such as the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Provisions for COPPA
We comply with the Children's Online Privacy Protection Act (COPPA) by:
1. Obtaining Parental Consent: we obtain parental consent before collecting personal data from children under the age of 13.
2. Providing Parental Access: we provide parents with access to their child's personal data and the ability to request deletion.
3. Limiting Data Collection: we limit the collection of personal data from children to what is reasonably necessary for the Services.
Provisions for Analytics
We use Google Analytics to analyze usage data and improve the Website and Services. Google Analytics collects data, including:
1. Cookies: Google Analytics uses cookies to collect data.
2. Device Information: Google Analytics collects device information, such as IP address and browser type.
3. Usage Data: Google Analytics collects usage data, such as browsing history and search queries.
Provisions for Email Marketing
We use Google Mail to send promotional emails and offers. We comply with email marketing regulations, such as:
1. Opt-In: we require users to opt-in to receive promotional emails.
2. Opt-Out: we provide users with the ability to opt-out of promotional emails.
3. Content: we ensure that promotional emails contain clear and conspicuous unsubscribe links and comply with content requirements.
Provisions for Ads
We use Google AdSense to display ads on the Website. Google AdSense collects data, including:
1. Cookies: Google AdSense uses cookies to collect data.
2. Device Information: Google AdSense collects device information, such as IP address and browser type.
3. Usage Data: Google AdSense collects usage data, such as browsing history and search queries.
Provisions for Payments
We use UPI (Unified Payments Interface) to process payments. We comply with payment processing regulations, such as:
1. PCI-DSS: we comply with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure secure payment processing.
2. Data Protection: we protect payment information, such as card numbers and expiration dates, in accordance with applicable data protection regulations.
Provisions for Remarketing
We use Google remarketing services to display ads to users who have visited the Website. Google remarketing collects data, including:
1. Cookies: Google remarketing uses cookies to collect data.
2. Device Information: Google remarketing collects device information, such as IP address and browser type.
3. Usage Data: Google remarketing collects usage data, such as browsing history and search queries.
Data Retention
We retain personal data for as long as necessary to provide the Services and for a reasonable period thereafter. We may retain personal data for longer periods if required by law or for legitimate business purposes.
Data Security
We implement reasonable security measures to protect personal data from unauthorized access, use, or disclosure. These measures include:
1. Encryption: we encrypt personal data in transit and at rest.
2. Access Controls: we implement access controls, such as passwords and two-factor authentication.
3. Data Backup: we regularly back up personal data to prevent loss or corruption.
Data Subject Rights
We respect data subject rights, including:
1. Right to Access: users have the right to access their personal data.
2. Right to Correction: users have the right to correct their personal data.
3. Right to Erasure: users have the right to request deletion of their personal data.
4. Right to Restriction: users have the right to restrict processing of their personal data.
5. Right to Data Portability: users have the right to transfer their personal data to another controller.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of changes by posting an updated version of the Privacy Policy on the Website. We encourage users to review the Privacy Policy regularly to stay informed about our data protection practices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at editor@manuscribe.in
By using the Website and Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.